Frequently Asked Questions
Everything you need to know about your signature scent journey.
Are your fragrances 100% authentic?
Yes, every fragrance sold at AuraFragrance is guaranteed to be 100% authentic. We source our products directly from authorized distributors and reputable manufacturers to ensure premium quality.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their scents sooner.
What is your return policy for open perfumes?
Due to the nature of beauty products and hygiene standards, we only accept returns on unopened and sealed items within 30 days of purchase. We offer sample sizes for most scents so you can try them before committing to a full bottle.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping fragrances in the bathroom, as temperature fluctuations can break down the molecular structure.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Due to international regulations regarding the transport of alcohol-based liquids, shipping options and costs may vary by region.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.